Bussines Nightmare

Bussines Nightmare

Companies are constantly striving to improve their products and turn a profit.

But changing an existing product can go horribly wrong, leaving customers in revolt and companies in crisis.
Mishandled marketing and bungling public relations can make the slickest of businesses look incompetent.
And the costs both financially and to reputation can be enormous.
http://www.bbc.co.uk/news/business-13285504

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